Checking your Game Version
To ensure that your issue is not caused by outdated software, you can check that your game version is up-to-date and matches what's on official store.
Android
You can check your app version by following the below steps:
- Press and Hold the Lower Decks Mobile Game icon until an info menu appears
- Tap on 'App Info'
- Tap the 'Advanced' option
- The Version Number should show at the bottom of the screen
If your version is not up to date, navigate to the Google Play Store and update the game:
https://play.google.com/store/apps/details?id=com.eastsidegames.lowerdecks
Once you've completed these steps, try running the game again.
iOS
You can check your version and navigate to the iOS App Store to update the game here:
https://apps.apple.com/au/app/star-trek-lower-decks-tbd/id1570364249
Once you've completed these steps, try running the game again.